About Thomas Felch

Thomas joined ECG in 2008 with experience in practice management and operational finance. At our firm, he has worked extensively on EHR implementation and optimization projects for individual physician practices, as well as large, multihospital health systems. In addition, Thomas has experience in medical staff development planning and hospital/physician alignment strategy, and he has helped organizations restructure and improve operations through the use of technology. Thomas holds a master of business administration degree in finance, specializing in healthcare, from the Owen Graduate School of Management at Vanderbilt University and a bachelor of science degree in business management from Clemson University.

Promoting Engagement Through Patient Portal Adoption

In today’s consumer-driven and regulation-heavy environment, there are financial, regulatory, and competitive imperatives for health organizations to promote patient engagement through user-friendly patient portal applications.  In fact, the utilization of patient portals is a key exercise for satisfying meaningful use (MU) criteria in 2014. Continue reading