About Jennifer McCraw

Jennifer has assisted her clients with creating solutions to the challenges they face as a result of the dynamic environment of healthcare reform. She has extensive experience with strategic and financial planning, ambulatory operations, project management, and hospital/physician employment transactions. She has supported many organizations with physician alignment strategies and, more recently, with the development of patient access strategies and operational improvement in the ambulatory care setting. Prior to joining ECG, Jennifer worked at a large healthcare consulting and technology firm, where she created strategic plans for lead generation for several physician performance benchmarking tools and supported the sales team with the development of marketing collateral. While earning her graduate degrees, Jennifer worked with a prominent Maryland medical center to redesign its clinical referral process. Additionally, she published a paper in Academic Medicine on the evaluation of accountable care organization (ACO) readiness in academic medical centers.

Is Patient Access the Key to Improving Your Revenue Cycle?

As high-deductible health plans proliferate, many patients find themselves paying more for their own care. And since they’re paying more, patients are expecting more – they want greater access to care and a clear idea of how much they’ll be shelling out for it.

This rise in patient payment obligations also intensifies the need for healthcare organizations to optimize their revenue cycle functions. Payments that aren’t collected at the point of service become much more difficult to recoup later, and data errors are more complicated to fix.

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