About Ben Colton

Ben leads ECG’s Revenue Cycle practice. He assists health systems across the country in evaluating, optimizing, and improving their revenue cycle to support enhanced financial performance and operational alignment. He is also an expert on the operational and regulatory requirements for transitioning from freestanding to provider-based billing designation, and he has helped numerous organizations with this conversion process. Prior to becoming a member of our firm, Ben worked with a large multi-provider clinic, where he helped manage billing operations. While there, he also assisted with the implementation of a new practice management software system and developed the subsequent policies and procedures pertaining to the revenue cycle process. Ben holds a master of business administration degree from F.W. Olin Graduate School of Business at Babson College and a bachelor of arts degree from the University of Washington.

Revenue Cycle – A Path to Integration

Managing a revenue cycle has never been the most glamorous component of running a healthcare organization. Preregistering patients, collecting co-payments, submitting claims, and ultimately obtaining reimbursement for services is a costly and cumbersome process. It’s also an essential one, since this is how healthcare providers are paid for the work they do.

Revenue cycle management takes on added layers of difficulty – and importance – in a healthcare landscape characterized by increasing alignment between hospitals and physicians. As the industry responds to shrinking reimbursement and the pressure to operate in a value-based care environment, more and more physician groups are turning to hospital employment or affiliation as a means of ensuring financial stability. As a result, leaders are waking up to discover that their hospitals have become health systems seemingly overnight. Continue reading