It’s time for healthcare organizations to accept that the traditional channels through which they have offered care do not meet the needs and expectations of many patients. More important, it’s time for these organizations to do something about it. Offering patients access to the right care at the right time and in the right place is a goal that has long eluded hospitals and physician groups – and indeed, the entire healthcare system. Readily accessible care is a bedrock requirement for a healthy population, and providing greater access to care and health information is also a critical component of reform efforts, value-based care, and population health management. To truly improve patient access, however, health systems and provider organizations must break down their existing frameworks for care delivery and adopt innovative strategies for redesigning how, when, and where care is provided.
Read the full article in the April 2015 issue of hfm Magazine here.