Device Integration – What to Do With All That Data?

Imagine trying to get ready for work every morning without having your wardrobe stored in one spot:  your pants are hanging in your bedroom closet, your shirts are in your son’s room, your socks are in the kitchen, and your shoes are in the car. You might get accustomed to this daily scavenger hunt, but it’s not exactly the most efficient way to get dressed.

And yet many healthcare providers face a similar situation with their patients’ clinical data. Continue reading

Meaningful Use Stage 3: Quality Oasis or Technology Mirage?

A popular adage dictates that if something isn’t broken, you shouldn’t try to fix it. Chances are, no one has ever said that about the meaningful use program. On March 20, 2015, CMS released the proposed rule for Stage 3 of meaningful use. Now in its fifth year, the well-intentioned but controversial program is often criticized for being overly complicated, burdensome, and reliant on EHR technology not yet in production.  As we continue to sift through the new rule’s 300+ pages, two key questions come to mind:  Continue reading

Changing the Channel: Strategies for Expanding Patient Access

It’s time for healthcare organizations to accept that the traditional channels through which they have offered care do not meet the needs and expectations of many patients. More important, it’s time for these organizations to do something about it. Offering patients access to the right care at the right time and in the right place is a goal that has long eluded hospitals and physician groups – and indeed, the entire healthcare system. Readily accessible care is a bedrock requirement for a healthy population, and providing greater access to care and health information is also a critical component of reform efforts, value-based care, and population health management. To truly improve patient access, however, health systems and provider organizations must break down their existing frameworks for care delivery and adopt innovative strategies for redesigning how, when, and where care is provided.

Read the full article in the April 2015 issue of hfm Magazine here.

Overlooked Opportunities Within the Revenue Cycle: The Three Ps

If your organization is like most across the healthcare system, stagnant or reduced reimbursement is mangling your margins. When revenue is restricted, it becomes ever more important for physician practices to keep their revenue cycle spinning by collecting the fees due to the organization, and in a cost-effective way. Revenue cycle performance is a strategic differentiator for organizations because it funds important functions and goals, including provider compensation and growth. With that in mind, creating a well-functioning revenue cycle requires organizations to maximize their opportunities to improve performance by focusing on the three Ps: people, process, and platform (i.e., infrastructure). Continue reading

How Self-Pay Balances Are Threatening Your Revenue Stream

Healthcare organizations are seeing their margins shrink; and when margins are tight, a high-performing revenue cycle becomes evermore vital. After all, failing to collect the dollars associated with performed services can quickly turn a profitable organization into a floundering one. When it comes to collecting these dollars, self-pay balances are becoming an increasingly important variable that must be factored into revenue cycle equations. Continue reading